Any payment once made, cannot be refunded.
To ensure a stringent quality and taste standard, all orders are dispatched from the freshest sweet batch of the day. Therefore any order received after mid-day will be dispatched from the next day’s fresh production batch.
Although it is not mandatory to Login or register to buy the products, you can do so as a guest. But we do recommend that you do so.
Benefits of creating an account are so:
• We have your details in case we need to contact you about your order
• You’re able to view your order history including where an order is as well as re-printing returns notes and invoices
• You can leave reviews and take advantage of our ‘save for later’ function
• You can save your addresses for quicker and easier ordering the next time
- Find the product you’ve purchased and wish to rate, then scroll down the page to the ‘Review this product’ link.
- If you’re not already logged in, please do so by selecting the Log In option from top of this page
- Leave a review and give the product a star rating.
- Click Submit.
You can amend your order any time before check-out, but once your order has been placed, it cannot be changed.
We may be able to cancel your order if it has not already been dispatched, to do so please contact us either in writing or by completing our cancellation form. If your order has already been dispatched or delivered, then you’ll need to follow our returns procedure in the event of any unwanted products.
You can order and then pick it while visiting the outlet you have selected. Please note that you can pick up an order next day (after 24 hours).
All orders are delivered the next day within Karachi. Out of Karachi orders are delivered within 48-72 hours of the order. However you can choose “Pick from store” option and pick your order yourself within working hours on the next day (after 24hours of order)
There is no limit to quantity you can order. However you can have it packed in either 2 Kg boxes or 1 Kg box as per your convenience. Out of Karachi delivery rates of Rs. 104 per kg applicable.
Yes, you can order from abroad, but delivery is only available in Pakistan
If you’re not at home, your parcel can be left in a secure place. The courier will post a card through your door telling you where your parcel has been left. If we can’t find a secure place, we’ll post a card giving you details of how to arrange a new delivery date or collect your parcel from the depot. If you tell us the details when you order, we can also leave the parcel in a specific place or with a neighbor.
Delivery throughout Pakistan is absolutely, however an additional charges of Rs. 104 per Kg is applicable on out of Karachi delivery, throughout Pakistan.
If your credit or debit card has been refused, you can re-submit your order using a different card. For details on why your card was refused, please contact your card issuer.
We accept Visa, Mastercard, Easypaisa and Cash on delivery.
To order a specific item, just go to its page by selecting its thumbnail or do so directly by using the “Add to Cart” option. You can continue shopping or check you Cart whenever you wish to. Just select the View Cart option, which will take you to the product list you have ordered with all other details.